Privacy Policy

Effective Date: June 2025

At Franson Mental Health, we offer compassionate telehealth mental health services to adults across Idaho. We take your privacy seriously and are committed to protecting your personal information both on our website and in our sessions.

Who We Are

Franson Mental Health is a telehealth mental health practice based in Idaho. Our website address is: https://fransonmentalhealth.com.

Protected Health Information

If you become a client, any personal health information you provide is managed through our secure, HIPAA-compliant platform (TherapyNotes). Your information is kept private and used only for providing care. We never share your clinical information without your explicit consent, except as required by law.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (a hash) may be sent to the Gravatar service to check if you’re using it. The Gravatar privacy policy is available at: https://automattic.com/privacy/.
After approval, your profile picture (if applicable) may be publicly visible next to your comment.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors to the website may be able to extract this information from downloadable images.

Cookies

If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
Temporary cookies are used on the login page to check browser compatibility and are discarded when you close your browser.
Login-related cookies, if applicable, last up to two weeks with the “Remember Me” option. Other cookies help store your screen preferences and editorial settings.

Embedded Content from Other Websites

Articles or blog posts on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the originating website.
These sites may collect data, use cookies, and track interactions, particularly if you’re logged in to those external sites.

Contact Forms

If you fill out a form to request a consultation or contact us, we collect only the information you choose to share (such as name, email, or a short message). This data is used solely for communication and never sold or shared.

Analytics

We may use analytics tools (like Google Analytics or Pinterest tags) to understand how visitors use our website. These tools collect non-identifiable data such as browser type, device used, time spent on pages, and general location. This helps us improve our content and services.

Who We Share Your Data With

We do not sell or share your personal information. If you request a password reset, your IP address may be included in the reset email for verification purposes.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are stored indefinitely to recognize and approve future comments automatically.
For registered users (if applicable), personal information in your user profile is stored securely. You can view, edit, or delete your information anytime, except for your username.

What Rights You Have Over Your Data

If you’ve left comments or have an account on this site, you can request an exported file of the personal data we hold, or request that we delete it. This does not include any data we are required to retain for legal or administrative purposes.

Where Your Data Is Sent

Comments may be reviewed by an automated spam detection service.

Your Trust Matters

We’ll never sell your personal information or use it in ways you wouldn’t expect. We’re here to support your well-being, not track your every move.

Contact Us

📧 Email: admin@fransonmentalhealth.com
📍 Location: Idaho, United States


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Idaho Mental Health Resources

If you or someone you love needs support, you’re not alone. Below are trusted resources available to adults and families across Idaho—including 24/7 crisis help and statewide services.

Idaho Department of Health and Welfare: Behavioral Health Crisis Resources
NAMI Idaho: namiidaho.org


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